Modernize operations and build personalized relationships with automation that creates great customer experiences.

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Retail has always been a tough business, and that’s especially true today. Retailers’ challenges include building unified omnichannel experiences, rising costs and inflation, and unprecedented supply chain, inventory management and logistics problems. Modernizing operations with automation is a viable option, but one that typically includes high costs and complexity.

Pliant changes this dynamic for retailers with the Pliant Platform, our advanced, yet easy-to-use and affordable orchestration and automation solution.


Providing great user experiences across all channels while increasing average order value, revenue, and margin is the primary goal for retailers. By making it fast and easy – as well as affordable – for retailers to automate and streamline their processes, the Pliant Platform lets them check off all of those boxes.

The Pliant Platform eases retailers’ transition to modernized, digital operations. The Pliant Platform helps retailers to be first to market, have fast delivery and return processes, and provide a highly personalized and frictionless shopping experience, whether online or in-store.

Cut delivery and return times. Lower costs and increase margins by automating costly and inefficient manual processes. Quickly integrate disparate systems to create 360-degree views of customers. Boost customer satisfaction by automating the range of workflows and processes that underpin high-quality shopping experiences. These are some of the things the Pliant Platform can deliver.

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