Over the years, Gartner Hype Cycle reports have served as a primary touchpoint for emerging technology trends and new innovations.

Infrastructure automation and orchestration, which lie at the heart of Pliant’s core capabilities, help to streamline tasks, reduce human error, and amplify productivity. These main benefits have been a driving factor in the latest surge of interest and innovation in the tech field. We believe that this year, for 2023, our orchestration platform has gained more attention by appearing in seven Gartner Hype Cycle reports. 

The cycles uncover the hype automation and orchestration have generated, the implementation challenges faced along the way, and insights into the broader widespread adoption. In this blog, we’re taking a look at what this recognition means for the Pliant community and future Pliant adopters. 

What the Gartner Hype Cycle Mean

Gartner Hype Cycles provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities. Gartner Hype Cycle methodology gives you a view of how a technology or application will evolve over time, providing a sound source of insight to manage its deployment within the context of your specific business goals. 

We believe that “the inclusion of Pliant in seven different Gartner cycle reports is a testament to the growing interest in solutions focused on the next phase in IT automation: IT leaders are recognizing they must take automation beyond the technical silos where it exists today and automate systematically across all IT domains and processes,” says Philippe Vincent, Pliant’s CEO. “The benefits of this Automation First approach in terms of flexibility, agility, speed, and productivity, are immense.”

Gartner Recognized Pliant in 7 Hype Cycle reports

For 2023’s Hype Cycle, Gartner recognized Pliant in the following seven areas: 

Hype Cycle for Agile and DevOps

The Gartner report states, “I&O leaders must automate delivery through tool and skills investments to mature beyond simple deployments. The target should be standardized platforms that deliver the systemic, transparent management of platform deployments.”

We could not agree more. Recognized as a Sample Vendor in the infrastructure automation category, Pliant enables you to start with basic automation and end with advanced orchestration if you choose—all within the same platform. Our friendly user interface ensures you’ll never get lost when building or managing workflows, no matter how complex they might be.

Hype Cycle for Compute

Infrastructure orchestration (IO) enables platform and I&O teams to design, deliver, operate, and ensure orchestrated services across on-premises, cloud, and edge deployments. IO enables templated service creation and management, spanning provisioning, Day-2 operations, and integration with CI/CD, self-service portals, and API access to orchestrated services. 

At Pliant, we compound these benefits by simplifying the compute provisioning process for businesses. With our platform, you can automate with low-code “drag and drop” blocks that translate your business rules into ready-to-use virtual computing. 

Hype Cycle for Data Center Infrastructure Technologies

Gartner recognizes that Infrastructure and operations leaders must devise sustainable, secure, scalable, agile, intelligent, and resilient physical infrastructure platforms at an acceptable cost. Data center infrastructure technologies help achieve this by focusing on advances that enhance business technology platforms.

Within this Hype Cycle, Pliant is named a Sample Vendor in infrastructure automation and infrastructure orchestration. For a deeper understanding of each option (and how Pliant plays a part in both), check out this free infographic. 

Hype Cycle for Infrastructure Platforms

With a high benefit rating by Gartner, “infrastructure automation (IA) enables DevOps teams to deliver automated services across on-prem and cloud environments.” Gartner states, “IA delivers velocity, quality, efficiency, and reliability, with scalable, declarative approaches for deploying and managing infrastructure. These tools integrate into delivery pipelines targeting deployment topologies that range from on-premises to the cloud, and enable infrastructure consumers to build what is needed when they need it.”

At Pliant, we take integration a whole step further. Our API integrations give you endless ways to connect and manage your entire tech stack. If there’s an integration you want, but we don’t have on hand, you can make a request and we’ll certify any publicly available API within 15 business days for paying clients. Pop over to this page for a full breakdown of Pliant integrations. 

Hype Cycle for I&O Automation

In this Hype Cycle, Pliant was again recognized as a Sample Vendor in two areas: Infrastructure orchestration and infrastructure automation. Both of these areas were again referred to as highly beneficial—especially as hybrid (on-prem plus the cloud) environments become widely adopted. 

Our platform was designed from the beginning to excel at handling hybrid environments. Our Hybrid Configuration solution allows you to quickly provision, configure, and govern your on-prem and cloud-based network infrastructures. 

Hype Cycle for Operating Models

Within the cycle for Operating Models, Pliant was recognized as a Sample Vendor for infrastructure automation and orchestration. According to Gartner, “An efficient operating model is crucial to improve IT governance, customer experience, employee engagement, and productivity. I&O leaders should use this Hype Cycle to strategize and adopt operations patterns aligned with technologies to increase productivity while meeting their business needs.”

Pliant helps organizations automate and orchestrate their redundant, manual tasks so they can get back valuable time to allocate toward their strategic objectives. Plus, the reduction in human error is worth the price of admission alone. This immediate increase in productivity will help to fuel future innovation to optimize operating models.

Hype Cycle for Site Reliability Engineering

The Site Reliability Engineering (SRE) cycle report states, “SRE practices enable organizations to drive agile software delivery while optimizing reliability, performance, and cost. I&O leaders should leverage this Hype Cycle to assess their SRE maturity and invest in new practices and tools, and to upskill their teams to improve their SRE implementation.” 

Recognized in the two categories for infrastructure orchestration and infrastructure automation, the Pliant platform offers unmatched reliability, trusted by enterprise companies like F5 and large Nationwide 5G Networks. Pliant enables users to embrace SRE practices with confidence as their tech stack grows and expands. 

Final Thoughts

In all seven Hype Cycle reports Pliant was recognized in these 2 categories:  Infrastructure automation and orchestration. Our powerful orchestration platform will equip your organization for a successful journey. Pliant customers have experienced: 

  • Centralized administrative control and transparency
  • Reduction in time to market for new service launches
  • Accelerated mean time to resolution of business challenges

Ready to explore our intuitive “drag and drop” workflow interface for yourself? Join the Pliant Community for free and get instant access today. 



  • Gartner, Hype Cycle for Agile and DevOps, 2023, By Keith Mann, Joachim Herschmann, Akis Sklavounakis, Published 27 July 2023
  • Gartner, Hype Cycle for Compute, 2023, By Tony Harvey, Jason Donham, Published 10 July 2023
  • Gartner, Hype Cycle for Data Center Infrastructure Technologies, 2023, By Henrique Cecci, Philip Dawson, Published 13 July 2023
  • Gartner, Hype Cycle for Infrastructure Platforms, 2023, By Dennis Smith, Published 12 July 2023
  • Gartner, Hype Cycle for I&O Automation, 2023, By Chris Saunderson, Cameron Haight, Published 14 July 2023
  • Gartner, Hype Cycle for Operating Models, 2023, By Miguel Angel Borrega, Philip Dawson, Published 25 July 2023
  • Gartner, Hype Cycle for Site Reliability Engineering, 2023, By Hassan Ennaciri, Chris Saunderson, Daniel Betts, Published 17 July 2023

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