We are excited to officially announce an integration for PagerDuty (NYSE:PD) that takes incidents from PagerDuty and applies runbook automation in Pliant to remediate issues across your IT landscape in real-time.

Pliant and PagerDuty both believe moving at the speed of digital business requires a fundamental change in how IT organizations develop, deploy, and manage technology. Rapidly changing and complex infrastructures require platforms that provide visibility into incidents and automation that accelerate MTTR.

This bidirectional integration sends critical incidents surfaced by PagerDuty to Pliant, which triggers automation workflows that remediate incidents in real-time. The Pliant platform delivers full audit and governance to DevOps, SecOps and IT Ops providing alerts when human intervention may be required.

This integrated solution helps SRE’s and DevOps teams:

  • PagerDuty notifies on-call responders with automatic, detailed alerts of IT infrastructure issues as they arise.
  • PagerDuty seamlessly integrates and synchronizes other communication channels like Slack.
  • Respond to any type of infrastructure anomaly–vendor agnostic–by leveraging a library of API integrations.
  • Automate Incident resolution by customizing alert resolution logic in Pliant.

We look forward to your feedback and hearing about the creative ways you take alerts from PagerDuty and apply runbook automation against your critical infrastructure in real-time!
For more information about the integration visit the PagerDuty & Pliant integration page: https://www.pagerduty.com/integrations/pliant/