By now, you’ve probably heard about the benefits of automation. From automatic lights to smartphones and even self-driving cars — automation is everywhere. So it’s not surprising that automation is exponentially making its way into organizations across the globe. According to Gartner, by 2024, organizations will lower operational costs by 30% by combining hyper automation technologies with redesigned operational processes.
Point solutions that automate simple manual tasks are no longer sufficient. In today’s world, enterprises need holistic solutions that enable end-to-end workflow automation to span across the enterprise. These solutions provide real opportunities for intelligent process automation, innovations in customer experience, and real-time data for business users.
Let’s discuss the overall benefits of IT automation and why you should consider implementing an IT automation strategy into your organization.
The Benefits of Infrastructure Automation
An average of 30% of an IT department’s time is spent on easily automated, repetitive tasks. ITOps, SecOps, and DevOps engineers often spend hours per day writing hundreds of lines of code for automation – one small mistake on a firewall access list could put an entire data center out of commission. So this begs the question, wouldn’t these engineers’ time be better spent elsewhere?
With the implementation of infrastructure automation, manual tasks take care of themselves leaving bandwidth for IT teams to contribute their time to more value-add activities. When manual tasks are automated, cost decreases expeditiously and employees are able to spend their time adding value to the customer experience.
Moreover, 92% of employees say having technology do the laborious part of their job increases their efficiency and positively affects their work satisfaction. Companies with highly engaged employees, who have time to focus on more valuable, less repetitive work, outperform by 202% those with low employee engagement. Eliminating resource-intensive manual tasks improves employee efficiency by boosting morale, accelerating response times, and enabling employees to work on higher-value tasks.
“Pliant automation lets our representatives spend more time focused on obtaining and assisting customers rather than spending time on updating information in the multiple systems that are needed to run a business like WhyFly. Customer focus has always been a differentiator for WhyFly and Pliant automation allows us to maintain that focus as we rapidly grow our customer base.”
— Nick Sabean, CRO/CMO, WhyFly
Pliant Infrastructure Automation
With automation technology like Pliant, IT teams can implement automation across any of your APIs that may have not previously been able to communicate with one another. If the platform is missing an integration, Pliant will certify an integration for any publicly available API within 15 business days.
With Pliant IT Automation, customers experience:
- Easy to use low-code/no-code UI allows users to build and deploy workflows in minutes, not days or weeks.
- Seamlessly scale and maximize resource investments with automation designed for dynamic IT infrastructures, including on-premise, cloud/virtual, and hybrid environments.
- Use event-driven automation for hands-free management of highly distributed, massively diverse environments from a single, unified platform.
- Ensure critical systems are properly configured to increase reliability and optimize resource utilization around the clock.
- Leverage APIs inherent to modern cloud and on-prem infrastructure technologies by using Pliant’s platform, which transforms vendors’ API code into easy to use, uniform building blocks.
- Abstract the underlying protocol, format, or language using low-code building blocks and UI drag-and-drop features to build workflows, versus writing and rewriting lines of code.
Now that you have a stronger understanding of infrastructure automation, let’s figure out if your organization is prepared to digitally transform with automation.
Is Your Organization Ready to Implement an Infrastructure Automation Strategy?
The impact of process automation on operational efficiency, alignment, and revenue is indisputable — and if you’re not already working on orchestration and process automation initiatives, it’s time to seriously consider it.
We know digitally transforming an organization with infrastructure automation can sound like a daunting process. But rest assured, it’s a lot simpler than it appears! To help you make sense of it all, we created the following 1-page Infrastructure Automation Readiness Checklist, to help you assess your organization’s need for an improved infrastructure automation strategy.
Keep in mind, the transformation from disparate point solutions to a full-scale automation strategy that spans people, processes, and mission-critical applications, platforms, and services requires a plan and the right tools.
We can help. With Pliant, citizen developers are able to build consistent and meaningful automation across platforms, services, and applications in minutes — maximizing value across the entire technology stack in one place.
Is your organization ready to upgrade to end-to-end process automation? Fill out our readiness checklist to determine your organization’s automation needs.