Let’s pull back the curtain on modern-day network performance monitoring (NPM).

NPM is crucial to remain one step ahead of potential issues that could arise, such as server downtime or total network failure (almost like the 8th season of Game of Thrones). 😱

In order to stay ahead of the game, each alert must be carefully examined. The manual process usually goes something like this:

Receiving the alert → assigning a team member → Taking the correct action needed

This process works, but…

It can be time consuming and cumbersome for the team members—not to mention the possibility of human error. What if there was a way to get back that time AND increase productivity all while simultaneously lowering the total cost of ownership?

Pliant has made this possible.

And that’s what we’re talking about today. 👇

The Tools that Make it Possible

Network performance monitoring has never been more important than it is today. You could do it manually, sure. Though this requires human efficiency and skill, which can sometimes lead to unforeseen errors. This is especially true after performing a monotonous task multiple times daily, leading to complacency. 

So, that’s the problem… 

What’s the solution? 🤔

The better way and the path many companies are migrating to is automated solutions. More specifically, solutions that automate the onboarding process to help you see everything introduced to your entire environment—not just a piece of it. 

Let’s talk about automatically collecting all the data when you have an increasingly complex environment.

Automated Device Onboarding with Network Performance Monitoring: Connect

To us, the issue is simple: You can’t monitor what you can’t see.

Network Performance Monitoring: Connect (NPM Connect) addresses the pains you feel with the manual onboarding process all throughout your entire tech stack. With each new piece of technology, protocol, vendor, or application introduced into the process, your environment becomes more complex. 

This makes collecting all the data more complicated than it’s ever been. 

Collecting that data in its entirety is a crucial piece of the puzzle. The entire process could fail if a single piece from any new introduction is left out. 😨

When you can see your environment’s picture across the full tech stack, then and only then is it fully configured for proper monitoring. 

With NPM Connect, forget about the manual effort, time, and toil this process generally takes. Your operations and engineering teams will have a whole new automated system ready to deploy at their fingertips.

They can now automate, integrate, and quickly connect each new piece of the puzzle introduced to their environments. Equipped with the keys to collect all the important data, this won’t leave them wondering if a single piece is being left behind. 

Plus, when this process is automated, they’ll be freed up to work on other important tasks, instead of being bogged down over and over again with the same process. 

Making these workflows automatic and repeatable could seem daunting. Almost like there would be tons of code to write and deploy. 


We have abstracted thousands of API endpoints from many of the most popular vendor products to make the process feel effortless. 

These points have been turned into drag-and-drop action blocks. This means you can quickly extract, transform, and load device data into your monitoring platform of choice. 

Now that you can automatically monitor each new onboard in your entire environment, let’s talk about how you can remediate alerts automatically at scale.

Automated Alert Remediation with Network Performance Monitoring: Actions

At Pliant, we have a simple equation:

Observability = Visibility + Intelligence + Action

To break it down further, performance monitoring has graduated to observability. 

For you, actioning network performance alerts manually may be “the norm.” But it doesn’t have to be. 

With the rise of:

  • Increasing volume
  • Greater responsibilities
  • Complex infrastructures
  • A growing need to do more with less

This means the automation to remediate alerts is not only a want, but a necessary means if you want to stay as efficient as possible. 

With Network Performance Monitoring: Actions (NPM Actions) that’s exactly what you can do. 🤩

With the same drag-and-drop action block process you can use to automatically onboard new technology with NPM Connect, the same easy features apply here.  

You choose what actions to automate and tailor them specifically for each alert received. This process gives you the flexibility to have assigned tasks completed quickly and efficiently. Plus, once you have it in place, there will be no need to keep a check on it. 

It will be repeated as many times as the alert is triggered.  After completion, you’ll see it verified with your ITSM Ticket with the attached Metadata.

Build it out once. Automate. Repeat at scale.🤯

Delivering on the Promise of Observability

Now that you know how powerful Network Performance Monitoring Connect and Actions can be, let’s talk about how we deliver on the big promise: observability

When operations and engineering teams can streamline how they automate, integrate, and connect their complex environments, this eliminates the guesswork and the back and forth between teams. 

Our customers can build automated workflows quickly, efficiently, and repeatedly. 

This grants them:

✅Faster time to value

✅Increased team productivity

✅Lower total cost of ownership

You can take a peek at our current integrations to see if your vendor’s API code is already in the system but…

Here’s the promise.

If what you’re looking for is not ready to download and build out right away, we will certify an integration for any publicly available API.

That must take months!


In 15 days or less, the API code will be transformed into our uniform low-code building blocks ready for use

All you have to do is fill out the Request for Integration form and we will kick off the process.

How’s that for solving complex challenges fast and efficiently?

Final Thoughts

From easing the strain of the onboarding process across your tech stack, to automatically responding to network triggers—I think we’ve given you enough ideas on how you can benefit from NPM Connect and NPM Actions.

Now that you know the power of leveraging your network performance monitoring with Pliant…

What’s the first task you’re going to automate?🤔

You can contact us to let us know or to ask us any questions you may have. 

If you’re ready to kick it off, you can sign up for FREE and get started right away.