Bulgaria, Remote
Posted 8 months ago

Reporting Structure

Director of Operations


This role serves as a technological Swiss Army Knife: supporting, designing, building, documenting, and troubleshooting automation for a vast assortment of different systems, finding ways to automate technologies that would not normally inter-operate.  This position requires a person who can display strong knowledge in a number of technologies, can operate under minimal supervision, is a self-motivated, fast learner, and is highly competent in communicating technology automation concepts.


  • Provide infrastructure automation analysis and design at all levels.
  • Implementation, documentation, integration, and troubleshooting of the Pliant platform with many different infrastructure vendors
  • Building automation workflows for network, server, and application teams using low code building blocks.
  • Build and maintain internal lab platforms for development and testing
  • Create knowledge base articles, including task oriented instructions, training guides, and troubleshooting instructions


  • Scripting for operating systems – Linux and Windows (bash and powershell scripting)
  • Programming experience with REST or SOAP APIs, and languages such as NodeJS or Python
  • Experience building integrations with multiple APIs 
  • Understanding of programming/procedural logic
  • Familiar with Linux system administration
  • Familiarity with Kubernetes
  • Able to write clear and concise technical documentation
  • Capable of analyzing a system to determine the process at work and logically determine where it breaks down
  • Able to become familiar with new environments quickly
  • Understanding of JSON data structures
  • Demonstrate and understanding of infrastructure technologies such as databases, firewalls, network routing and switching, logging solutions etc.

General Aptitudes

  • Self motivated with strong team attitude
  • Strong planning, organizational, and prioritization skills
  • Process oriented
  • Strong work ethic and integrity
  • Operates with a high degree of professionalism
  • Effective written and verbal communicator
  • Demonstrates strong judgment and analytical skill
  • Initiative and accountability
  • Adaptable to change/flexible
  • Innovative business and technical problem solver
  •  Strong presenter and communicator
  • Savvy project manager
  • Capable of cross-selling products and services
  • Customer advocate
  •  Understands and is sensitive to customer business requirements

Apply Online

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